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Cancel an appointment

  1. 1

    Find the appointment and click cancel

    In «Appointments», locate the confirmed appointment. On its card, click the red cancel button (the «X»).

    Cancel button on an appointment card
  2. 2

    Choose the cancellation options

    You can turn on «Block the slot» so no one else can book that gap, or «Notify waitlist» to alert the next person waiting (if any).

    Block slot and notify waitlist options
  3. 3

    Confirm the cancellation

    Click «Cancel Appointment» (or «Cancel and block slot» if you enabled blocking). The appointment is cancelled.

    Button to confirm the appointment cancellation